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Frequently Asked Questions

  1. What is your Return Policy?
  2. What is your Privacy Policy?
  3. Shipping: How do you ship? Do you ship International?
  4. What forms of Payment do you take?
  5. Are you a manufacturer or a label?
  6. Do you do wholesale? Silk screening? Embroidery?
  7. How do you verify your stuff is really "clean"?
  8. Why not simply "Made in the USA and Canada"? Why "Union"?
  9. What about Union manufacturers outside the US and Canada?
  10. Do you have a storefront or mall location in which I can shop?
  11. Do you sell clothes for kids or tweens?
  12. What about organic products?
  13. Someone said Eric was in some bands, is that true?

 

  1. What is your Return Policy?

    If you're not happy with a garment:
    Within 30 days of receipt, mail the item(s) to us in the same condition you received them with any/all tags on. Include a copy of your receipt, circle the item(s) you are returning, and jot down a word or two about why you're returning the garment(s). We'll credit your charge card upon receipt.
    Exchanges- follow above and include in the note what you want in exchange- you will be responsible for new shipping charges.
    *DRESS SHIRTS and UNDERWEAR are NOT returnable unless defective*
    We cannot issue refunds for Peacoats- store credit/exchanges only.
    ALL returns/exchanges (except Protexall pants and shirts) must be sent to: Justice Clothing, 929 E Bethany Home Rd, #7, Phoenix, AZ, 85014.
    [Protexall pants and shirts may be sent directly back to the manufacturer using the Return/Exchange form they provide].

  2. What is your Privacy Policy?

    Again, simple- We do not give, sell, barter, or trade our customers' information to or with anyone, ever! Read our full policy here: Privacy.

  3. Shipping: How do you ship? Do you ship International?

    We use US Postal Service Priority Mail for both Domestic and International Orders. Many of our items ship direct from the manufacturers who primarily use UPS.

  4. What forms of Payment do you take?

    Credit Cards: Visa, MasterCard, American Express, JCB, Discover, and Diners Club. You may also pay by paper check or money order by printing your order and mailing it with your check or money order.

  5. Are you a manufacturer or a label?

    Neither. We are a retailer. We got into this game because, after years of doing the research, we had compiled a list of Union clothing companies. We had no interest in competing with them but, rather, supporting them. We work closely with several of the manufacturers in the design of some of our products, but most are simply Union-made goods that have been available, usually, only in select venues or through bulk-quantity distributors, up until now...

  6. Do you do wholesale? Silk screening? Embroidery?

    Yes! We offer large discounts on bulk orders- especially to not-for-profit organizations. We also work with several union screening and embroidery shops to offer a wide array of options for organizations. Bulk, Custom & Printed, and Wholesale Inquiries: 877-266-6716 or use our direct form here.

  7. How do you verify your stuff is really "clean"?

    In most cases we have not only verified with the Union Internationals that these manufacturers do hold collective bargaining agreements, but we are in contact with local representatives from the Unions to make sure we are kept informed about any major violations of those agreements, such as ULP's, strikes and lockouts, major grievances, etc... This way we can use our unique position as an outside party to put pressure (ie- settle problem or no more business) on the companies to adhere to what's right.

  8. Why not simply "Made in the USA"? Why "Union"?

    Unfortunately, the "Made in the USA" label means very little anymore. You will find that label on clothes manufactured by teenage girls working as indentured servants in Saipan or the Mariana Islands, or in Brooklyn and Los Angeles, among others. The label shows up in clothes made by workers who make nothing more than minimum wage (below the poverty line for a family) without any job security or benefits, in the Carolinas and in Texas. As well, the label shows up in products marketed as "sweatshop-free", but the owners break (already weak) US labor laws to prevent their employees from having the choice of Union representation and a genuine voice on the job. The Union Label is the one way we can know that the people who are actually doing the work to make these products are getting a chance at a living wage, health benefits, a pension, and dignity and respect at work.

  9. What about Union manufacturers outside the US?

    While we believe all workers- everywhere- should have a voice on the job through an independent and democratic Union, we also believe in the principle of "Think Globally, Act Locally". We believe that keeping production and consumption in the same geographic and economic region helps create more sustainable local economies. We could, theoretically, find all our products Union-made from an area where a living wage is still pennies to our dollar, but then what happens to the workers from our current suppliers? If we did switch, another manufacturer could pop-up in an even poorer area, allow itself to be Unionized, and still undercut current prices. This is called the "Race to the Bottom", and we think it can be stopped. Just as important- the closer we are to the manufacturers, the closer we can monitor those production facilities, either personally or through a contact in the Union. We consider carrying any products only if we curently cannot get them from one of our current suppliers, after that, another local supplier. At present, we have one non-US made line- our Forsyth Dress Shirts are made by UNITE!HERE members in Canada.

    If you have any ideas or feedback regarding this issue, please send me an email. There is not always one solution to a problem, and we always want to talk, learn, and discuss more.

  10. Do you have a storefront or mall location in which I can shop?

    Unfortunately, no. Our only storefront opened doors to the public on September 30th, 2004 at 48 Main Street in downtown Bangor, Maine. Due to lack of foot traffic we had to close our doors at the end of August 2006.

  11. Do you sell clothes for kids or tweens?

    No. We have only been able to find a few products for young folks and we don't think it makes sense to offer just a few products. For bulk purchases we offer tees and a few other lines for organizations. We hope to have our organic 'onesies' for babies again.

  12. What about organic products?

    This is something we are working on. As we grow, and buying power increases, we can custom order more of our products. As we do this, we plan on having our current manufacturers switch to sustainable materials for our products. It really is just a question of relative affordability.

  13. Someone said Eric was in some bands, is that true?

    Yes. Eric played in several punk/hardcore bands in the 80's and 90's some of which gained certain notoriety in select (read: small) circles. The bands were, first to last, Side by Side (guitar, NYC), Gorilla Biscuits (briefly, bass, NYC), Uppercut (guitar, NYC), and Bloodline (briefly, bass, MPLS).

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